SALES REP iPAD APP

ClassicHome iPad

Duration

1 week

Softwares used

My Role

UX/UI DESIGNER 

The Problem

The challenge lies in achieving synchronization between the ClassicHome website and the Repzio iPad application. ClassicHome Sales Representatives have conveyed their dissatisfaction with several aspects of this synchronization, including limited client access, subpar presentation quality, challenges in tracking and synchronizing orders with the ClassicHome website, and the inefficient utilization of time and resources. The primary objective is to develop a comprehensive solution that is well-structured and offers a unified platform. Furthermore, this solution should incorporate user-friendly features that address the usability deficiencies currently observed in Repzio, ultimately enhancing the overall experience for sales representatives such as Caroline in their interactions with clients.

The Solution

The proposed solution aims to address the pain points identified by Sales Representatives by implementing key enhancements in the ClassicHome iPad App. The focus will be on providing a seamless user experience and empowering users like Caroline to achieve better outcomes in their sales. The solution comprises the following elements:

• Sync between Users' website, Sales Rep App, and Designer's website 
• Accessing their account offline 
• Creating Client Presentations of Products
• Sharing the Presentations with Client and  ClassicHome Designer
• Creating Projects for Clients to help them buy products 
• Organizing menu to find Orders, Clients, Documents, and Projects in one place

User Mapping

The user map outlines the sales rep's journey from installing the app to checking out, highlighting the key features and benefits that ClassicHome offers to enhance their sales experience and boost their confidence in helping their clients. 

User Flow

I embarked on a brainstorming session, meticulously considering the areas that required the utmost attention in the project. My focus was on enhancing the overall user experience while ensuring a seamless and straightforward approach.

2. Sketch

Wireframes

After analyzing the data and selecting the most suitable iteration of the critical screen on Day 2, I proceeded to create a lightweight storyboard for the Sales Rep's app journey. The storyboard outlined the necessary interactions to guide the Sales Rep through the process of helping their client to checkout in a simple and timely manner. 

iPad App Highlights